Privacy Policy

Effective date: September 23rd, 2025

Company Name: Sande Import & Trade

Organization number: 931 641 255

Address: Schultz’ gate 14A, 0365 Oslo, Norway

Contact: contact@sandeimport.com

1 - Definitions

You: the customer of Sande Import & Trade and/or visitor to the website.

We/Our/Us/Company: These terms will refer to the company Sande Import & Trade.

2 - Introduction

Sande Import Trade respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website or purchase our products and services worldwide.

We comply with the General Data Protection Regulation (GDPR) and applicable Norwegian privacy laws.

3 - The information we collect

We receive, collect, and store any information you enter on our website or provide us in any other way. Additionally, we collect the Internet Protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, the length of visits to specific pages, page interaction data, and methods used to navigate away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

4 - How we collect the information

When you agree to a partnership, place an order, subscribe to our newsletter, fill out a form, or contact us, you provide us with personal details such as your name, email address, shipping/billing address, and payment information.

Our website is hosted on the Wix.com platform, which automatically collects certain information about your visit, including:

IP address and geolocation (approximate).
Device and browser type.
Pages viewed, browsing patterns, and time spent on the site.

Cookies and similar technologies to improve user experience, track performance, and provide personalized content.

When you complete a purchase through the website, payment details are securely processed by third-party payment providers integrated with Wix. Delivery partners may also receive necessary contact and shipping information to fulfill your order.

5 - Why do we collect this?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services
To provide our Users with ongoing customer assistance and technical support
To be able to contact our Visitors and Users with general or personalized service-related notices, communication, and promotional messages
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services
To comply with any applicable laws and regulations

6 - How we store, use, share, and disclose your personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council —a joint effort of brands including Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We use your personal information to:

Process and fulfill your orders.

Communicate with you regarding your account, purchases, or inquiries.
Provide customer service and technical support.
Send marketing communications (only if you have consented).
Improve our website, services, and business operations.

Sharing:

We may share your personal data with trusted third-party service providers strictly for the purposes of operating our business. These include:
Payment processors (to handle transactions securely).
Shipping and logistics partners (to deliver your orders).
IT and hosting providers (Wix and related integrations).

Marketing and analytics tools (such as Google Analytics, email campaign providers).

Disclosure:

We do not sell or rent your personal data. We only disclose information when required by law, regulation, or legal process, or to protect our legal rights, safety, and the rights of others. In cases where data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards (such as EU Standard Contractual Clauses) are in place.

7 - How we communicate with you as a site visitor and user of our services

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

8 - Cookies and other tracking tools

Our website uses cookies and similar technologies to enhance your browsing experience, provide essential website functionality, and help us understand how visitors interact with our site. Cookies are set both by our platform provider (Wix.com) and by third-party services integrated into our site.

Specifically, we use cookies for the following purposes:

Essential Website Operations: To enable core functions such as secure login, shopping cart management, order processing, and payment handling.

Performance and Analytics: To collect information about visitor behavior, such as which pages are viewed, how long visitors stay, and how the site is navigated. This data helps us improve the site and optimize our content. We use tools like Wix Analytics and may integrate with services such as Google Analytics.

Functionality and Preferences: To remember your preferences (such as language, region, or login details), making your experience smoother and more personalized.

Marketing and Advertising: To deliver relevant ads and promotions, measure the success of campaigns, and provide personalized offers. These cookies may be set by Wix or external advertising partners.

Security and Fraud Prevention: To help detect and prevent security risks, fraudulent transactions, and unauthorized activity on our website.

You can manage or disable cookies through your browser settings at any time. However, please note that disabling essential cookies may affect website functionality and prevent you from using certain features

9 - Withdrawing your consent

If you do not want us to process your data anymore, you may send us an email at: contact@sandeimport.com.

10 - Privacy Policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

11 - Contact information

If you have any questions, inquiries or corrections regarding our Privacy Policy, please contact us at contact@sandeimport.com.